Hardwood & LVP floors come in many types. The name is not necessarily an indication of durability. Some woods are easily dented, while others are quite durable. Hardwood is very susceptible to moisture issues. LVP is a man-made product and shares many similarities with hardwood, but is less susceptible to humidity/moisture and is more durable.

 

Gapping or swelling (hardwood and LVP) – Humidity control is vital. If spillage occurs, clean immediately since wet hardwood will cause swelling. Ensure use of protectors on furniture feet to avoid scratching.
Knots in floor (hardwood) – these are natural and are part of the beauty of hardwood. This is not a deficiency.
Scratches/dents (hardwood and LVP) – must be identified at Occupancy. Otherwise they are considered “normal wear and tear”.

Floor squeaks – squeaks will be repaired at the 1 year warranty visit upon request. Squeaks must be readily audible and consistently repeatable.