Exterior of House

Customer-Care-Resouces - 12

 

Soffit – The underside of the exterior of the roof/fascia

Fascia – a cap for the end of the rafters outside of a building used to hold the rain gutter.
Trim – a decorative trim made of aluminum or wood that surrounds windows, doors and other features on the exterior of the home.
Parging – an exterior finish applied below the siding to grade level.
Stone – decorative prefabricated stone applied on site
Siding – typically made of vinyl and covers the majority of most homes. See our entry on siding for specific details.

 

Dents or cracks – any issues identified at Occupancy will be repaired. Any damages after Occupancy should be reported immediately so we can notify the responsible trade.
Incorrectly installed – we will repair if identified during warranty period.
Parging- We will repair up to one time during the warranty coverage. As the parging sun fades from one day to the next colour matching is not guaranteed. Cracks alone are not covered by warranty.
Blown off – if caused by storm systems, this is homeowner insurance coverage (even if within warranty period).