1) Check the main furnace switch
Make sure the main on/off switch is ON. It’s typically located in the basement area and has a red plate around it.
2) Check/replace the furnace filter
- Replace the filter regularly (recommended every 2 months during the first year).
- Use a MERV 8–10 filter only. Using a higher or different rating can restrict airflow and cause performance problems.
3) Clear the outside intake/exhaust vents
Ensure the exterior intake and exhaust pipes are clear of snow, ice, and debris.
Important: If a service call is placed and the issue is due to any of the items above, the homeowner will be billed up to $300, as these are considered homeowner responsibilities.
